BPO ROI & Cost Savings Calculator
Are you considering outsourcing your call center or a specific business process but need a clearer picture of the potential financial benefits and return on investment? Understanding the potential cost savings and the resulting ROI is a critical step in building a strong business case for outsourcing.
​
Our free BPO Cost Savings & ROI Calculator provides a straightforward way to compare your current internal operational costs to an estimated cost for outsourcing an equivalent function. This can help you quickly see the potential for cost reduction and understand the financial upside and return on investment of partnering with a BPO provider.
​
Simply enter the requested information about your current internal team and operational costs in the tool.
How the Calculator Works
​Our tool uses a simplified model to give you a rapid estimate of potential cost savings and ROI. Based on the number of internal agents you currently have and your estimated fully loaded cost per agent, we calculate your current internal operational expense. We then compare this to a general estimate for outsourcing an equivalent number of agents, based on common market rates for efficient outsourcing destinations. The difference between these two figures provides your estimated annual cost savings.
Understanding Your Estimate
Please note that the figures provided by this calculator are estimates based on general market averages for the selected criteria. Actual BPO costs can vary significantly depending on the specific vendor, the exact scope of services, required technology, performance metrics, contract terms, and current market conditions. This tool is designed to give you a starting point for comparison.
Ready for a Precise Quote?
While our calculator provides a valuable initial insight into potential cost savings and ROI, getting a truly accurate picture of the financial impact requires a deep understanding of your specific operational needs, processes, and strategic goals.
​
​Our experts specialize in helping businesses like yours evaluate outsourcing options and develop precise financial projections. We can work with you to conduct a detailed cost and ROI analysis, explore various scenarios, and identify the optimal BPO solution to drive significant savings and improve performance.